Prelaunch delivery draft • Last updated 30 August 2026
Delivery area
Growth Garden plans to launch with delivery in South Africa. Available areas, courier options, costs and estimated delivery windows will be shown at checkout before payment.
Processing and tracking
After successful payment, you will receive an order confirmation. When your box is packed and handed to the courier, tracking details will be sent to the email used at checkout. A planned dispatch date is the date fulfilment is expected to begin—not a guaranteed delivery date.
Orders containing different box dates
Boxes with different planned dispatch dates are intended to dispatch separately as each becomes ready. If checkout offers a combined-shipment choice and you select it, the order will wait for the latest included box date. The available choice and delivery amount must be shown before payment.
Address changes
Contact us as soon as possible if an address is wrong. Once a parcel has been packed or dispatched, an address change may not be possible and additional courier charges may apply.
Damaged, incorrect or missing items
Email us promptly with your order number, a description and clear photos of the parcel and item. We will assess the issue and arrange the appropriate replacement, missing part or other remedy.
Returns and cancellations
See the separate Returns, Cancellations & Refunds policy for preorder changes, damaged items, hygiene-sensitive products and statutory rights.
Need help?
Use the order-help form or email support@growthgarden.co.za.
Courier coverage, delivery prices, service levels, parcel measurements and final wording must be confirmed before live sales.
